Your privacy matters to us. This policy explains how Lumen Elevate collects, uses and protects information you provide through this website.
1. Information we collect
We collect information you provide directly, such as your name, email address, phone or WhatsApp number, preferred language, and details about the property or real estate opportunity you are considering.
2. How we use your information
We use your information to respond to your inquiry, provide relevant property information, coordinate private conversations, and improve our services and website experience.
3. How information is shared
When needed to respond to your inquiry, we may share relevant information with a property developer, authorized sales representative, or professional adviser involved in the opportunity you asked about.
We do not sell your personal information or share it with third parties for their independent marketing or promotional purposes. Messaging consent and opt-in data are not shared for such purposes.
4. Communications
By submitting an inquiry, you agree that Lumen Elevate may respond by phone, email, SMS, or WhatsApp. You may ask us to stop non-essential communications at any time by replying to the message you received.
5. Data security
We use reasonable administrative and technical safeguards designed to protect your information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
6. Your choices
You may request access to, correction of, or deletion of personal information held about you, subject to applicable law. You can make a request by replying through the same channel used for your inquiry.
7. Cookies
We may use cookies and similar technologies to support website functionality and understand site usage. Please review our Cookie Policy for more information.
8. Changes to this policy
We may update this policy from time to time. The current version will be posted here with a revised last updated date.